https://sneha-work-samples.pages.dev/tags/itsm/ Recent content in ITSM on Sneha Bhushan | Work Samples Hugo en-us Fri, 17 Apr 2026 00:00:00 +0000 https://sneha-work-samples.pages.dev/worksamples/it-support-agent/ Fri, 17 Apr 2026 00:00:00 +0000 https://sneha-work-samples.pages.dev/worksamples/it-support-agent/ A detailed operational report on the Agentic AI IT Support Agent's capabilities and workflows. https://sneha-work-samples.pages.dev/worksamples/overview/ Fri, 17 Apr 2026 00:00:00 +0000 https://sneha-work-samples.pages.dev/worksamples/overview/ A comprehensive overview of Agentic AI implementations in IT Service Management, covering common features, analyst workflows, and support agent capabilities. https://sneha-work-samples.pages.dev/worksamples/agent-common-features/ Wed, 15 Apr 2026 00:00:00 +0000 https://sneha-work-samples.pages.dev/worksamples/agent-common-features/ A comprehensive overview detailing the operational principles, security guardrails, knowledge retrieval capabilities, and ticket management functions of the AI-powered IT Service Management (ITSM) chatbot. https://sneha-work-samples.pages.dev/worksamples/it-analyst-agent/ Wed, 15 Apr 2026 00:00:00 +0000 https://sneha-work-samples.pages.dev/worksamples/it-analyst-agent/ A technical deep-dive into how Agentic AI optimizes ITSM ticket lifecycles.