Business Rule Notifications
Business Rule Notifications are data-driven triggers that monitor record changes in the system and execute a notification template when specific conditions are met.
Configuration
- Conditions: Define the logic for the trigger (e.g., “If Category is Hardware AND Priority is Urgent”).
- Trigger Event: Choose between On Insert, On Update, or On Delete.
- Action: In the ‘Actions’ tab, select Send Notification and choose the template created in the Notification Designer.
Example
Automatically notify the Asset Manager whenever a high-value asset record is deleted.